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Admin Reference

This page covers administrative details for the Pharos Capital GHL instance. This information is for administrators managing the system configuration.


Instance Overview

Detail Value
Platform GoHighLevel (GHL)
Instance Type Sub-account / Location
Primary Use Fundraising relationship management
Setup Date November 2024
Data Import November 2024

What Was Imported

The initial data import brought in historical fundraising data:

Data Type Records Notes
Companies 75 LP Targets, Consulting Firms, Agent Firms
Contacts 162 Includes 17 placeholder contacts for companies without a primary
Notes 313 Historical notes dating from 2019-2025, parsed by individual date

Company Breakdown

  • 42 LP Targets (investment prospects)
  • 19 Consulting Firms (gatekeepers/advisors)
  • 14 Agent Firms (independent agents as companies)

Import Details

  • Companies imported via the /businesses/ API endpoint
  • Contacts imported via the /contacts/ endpoint with companyName text linking
  • Notes attached to contacts (GHL does not support notes directly on Business objects)
  • Companies without primary contacts have placeholder contacts named "Company Notes ([company name])"

Custom Fields Configuration

Company-Level Custom Fields (11)

Field Name Field Type Options
Company Type Dropdown LP Target, Consulting Firm, Agent Firm, Service Provider
Tier Dropdown 1, 2, Unassigned
Fund Type Dropdown PE, VC, Both, Other, Unknown
Target Investment Low ($M) Number
Target Investment High ($M) Number
Money Raised Dropdown Yes, No, In Progress
Amount Raised ($M) Number
Last Contact Date Date
Next Contact Date Date
Outstanding Items Long Text
Department Dropdown

Contact-Level Custom Fields (2)

Field Name Field Type Options
Contact Type Dropdown Primary Contact, Secondary Contact, Consultant, Agent, Executive, Decision Maker, Influencer
Title Text

Native GHL Fields (Used)

City, State, Country — these are standard GHL fields, not custom.


Tags Configuration

96 tags across 15 categories. See Quick Reference for the complete list.

Tags are applied at the contact or company level. Tag naming convention: Title-Case-With-Hyphens (e.g., High-Value, Met-In-Person, Follow-Up-Needed).


Pipeline Configuration

Pipeline Name: Fundraising Pipeline

10 Stages (in order):

  1. Prospecting
  2. Initial Contact
  3. Discovery
  4. Meeting Scheduled
  5. Meeting Held
  6. Proposal Sent
  7. Negotiation
  8. Committed
  9. Closed Won
  10. Closed Lost

User Management

Adding a New User

GHL Guide: User Access

  1. Go to SettingsMy Staff (or Team Management)
  2. Click Add Employee
  3. Enter their name and email
  4. Set their role and permissions
  5. They'll receive an invitation email to set up their account

User Roles

GHL Guide: User Roles & Permissions

Configure permissions based on role:

  • Admin — Full access to all settings, data, and configuration
  • User — Can view and edit contacts, companies, opportunities, notes, and tasks. Cannot modify system settings.

Data Maintenance

Duplicate Management

GHL Guide: Manage and Merge Duplicates

  • Check for duplicates periodically, especially after manual data entry
  • Use the Merge function on the record you want to keep (Actions → Merge Contact)
  • Known duplicate from import: "Aon Hewitt" appears twice in companies

Data Quality

The 17 placeholder contacts ("Company Notes ([company name])") were created during import for companies that had historical notes but no primary contact in the source data. These can be:

  • Replaced with real contacts as you identify them
  • Kept as-is if no primary contact is known
  • Renamed if preferred

Backup

GHL does not provide native bulk export. For backup purposes, contact your system administrator about API-based data export options.


Technical Notes

GHL Data Architecture

  • Businesses and Contacts are separate objects in GHL
  • There is no direct foreign-key relationship between them — linking is done via the companyName text field on contacts
  • Notes can only be attached to Contacts, not directly to Businesses
  • Company-level notes are attached to the primary contact at that company

Country Names

GHL requires full country names, not abbreviations:

  • Use "United States" (not "USA" or "US")
  • Use "United Kingdom" (not "UK" or "England")
  • Use "United Arab Emirates" (not "UAE")